Thursday, February 26, 2009

Siebel High Interactivity Framework

First time I installed Siebel 8.0 on my new laptop and tried opening Sample Dedicated client but system prompt a message saying that :

"Your version of the Siebel High Interactivity Framework for IE, required for use of this Siebel application, may not be current. In order to download a current version of the Siebel High Interactivity Framework, please ensure that your browser security settings are correct and then log in to the application again. Consult your system administrator for details about the Siebel High Interactivity Framework and correct browser settings"

Now, this seems very easy as it was just asking for download it and everybody know when you open Siebel client for the first time, it automatically get downloaded on to the machine.

But, now let me tell what was the issue I was facing and how I got rid of it. When this message was appearing in, a bar was appearing under the Address bar in the Internet Explorer (to install the ActiveX Control) which requires a click so that it can install the Siebel High Interactivity framework (SHIF), but I was not able to click on that because at that moment the popup message was on screen with the "Ok" button. Once I click on "Ok" Siebel client gets closed since SHIF was not there. Again tried opening Siebel client, again the same message with Ok Button and the bar was appearing at the top of the screen where I can't click. Clicked on "OK", Siebel client got closed...... frustration!!!!

I thought it was due to some pop-up blocker or something, so I tried to change the browser settings but didn't get rid of it. Finally got one trick by which it got resolved. Here it is :

While opening Siebel Client, keep pressing "Ctrl" button on the keyboard and observe the difference. This time I didn't get the prompt message and automatically it prompt with the message of installing the SHIF and I clicked on Install and everything worked fine after that..... no issues.

.

182 comments:

  1. Thank you! This article just saved me a lot of heckling at my office.

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  2. After I clicked the submit, I pressed and held control, and it really worked. Hard to believe a non-key key was an input to a program. Thank you for posting.

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  3. thanks man, it works without problems, and I need this aplication, this comment save me, good luck

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  4. wow, it really worked. a very good hint.
    thnx m8

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  5. Woooooooooooooooooooooo!!!!!!
    what a relief after reading this article..
    I was getting the same error and wasn't able to find a fix for it anywhere ..
    thanks for posting such a helpful article..
    keep on doing the gud Job !

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  6. nice one....it worked like a magic...thanks a ton...

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  7. That works perfectly well! Great and thanx

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  8. Cool!

    I have another issue now with IE7 browser. We don't show the Addressbar to the users when they use siebel in IE6, but user will see the back and forward buttons. Now with IE7 browser the addresss bar and back and forward buttons appear together in one frame and users started to complain that they are not able to see the back , forward button. Can anybody help me with an option to show the back, forward buttons in IE7. Thanks!

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  9. Thanks a lot! I was about to go crazy searching the option pack to download and install it!!!
    good if brief, twice good

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  10. Dude! Awesome! I love when stuff is easy...

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  11. Does this work with IE8?

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  12. I never tried this in IE8, but if you get a chance please do try it and please share your findings !!

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  13. Gracias a tu comentario pude ingresar perfectamente en el sitio.

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  14. thanks a mill, this sorted it for me as well

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  15. Marcelo (Brazil user)October 27, 2009 at 2:19 PM

    You are the man! Thanks.

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  16. Hi,

    I tried with IE8 but didn't work. Any tips?

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  17. i tried in IE 8 the active X got installed but there after when i login it the IE crashes

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  18. Hi Ramuk and Anonymous,

    which Siebel version are you guys working on?

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  19. Wow. There's a special place in heaven for you. Thanks thanks thanks

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  20. Thanks a lot, very useful.

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  21. Hi Ramuk, this update is for you, I tried this tip with IE 8 and it worked pretty well for me. Please try it again !!

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  22. High Interactivity Framework has been really a source of lot of problems in Siebel and it is difficult to debug the problems cause by it because it resides outside Siebel. Some of the reasons for High Interactivity Framework to get corrupted are
    * Different version of jar files reside on same PC
    * Accessing different instances of application from same system
    * Having multiple JRE versions instances on same system
    The basic process to reinstall the High Interactivity Framework has been described in the following post.

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  23. Thankyou for the information 8GB SD Karte!!

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  24. i have a question : does siebel suppoprt google chrome browser? if Yes then what configuration changes needs to be done to use google chrome?

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  25. May GOD bless you with more insights so as to help us mere mortals in future too

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  26. Hi Garima.... IE has been certified by Oracle to access Siebel and SHIF (specifically for IE) comes into picture when you run any Siebel application. If you try to open Siebel application in chrome, it will not work at all since no activeX (like SHIF for IE) is available today which can help understand response from Siebel Server and display it accordingly in Chrome browser.

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  27. Hi GG, I tried opening client in IE8. SHIF got installed but just after that browser is getting crash. one another window is opening stating that "IE stopped working". tried ur trick as well but couldn't succeed. kindly help for this.

    Pragya Agrawal

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  28. Hi Pragya, I did try in IE 8.0 and worked fine for me. The only thing I can suspect here is which java version you have.

    when I run the following command
    C:\> java -version

    I got :

    java version "1.5.0_06"
    Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_06-b05)
    Java HotSpot(TM) Client VM (build 1.5.0_06-b05, mixed mode, sharing)

    Any version equal and greater than this should work. If you are using old version, please get it upgraded.

    Also do delete the old SHIF before opening the new browser and see it works. Good Luck !!

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  29. Its a good one. After 2 days i got it and worked fine on my PC. Thank's a lot

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  30. Hi GG,

    I checked the java version. its 1.6.0_11. but still i am getting the same problem.My laptop have Vista operating system. i hope that is not causing any problem. Kindly Help.

    Thanks in Advance
    Pragya

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  31. Hi Pragya, I never tried it on Vista and I don't think if it really matters. you need to try few things here.
    a) Get IE7 installed on your laptop (with VISTA operating system) and try.
    b) Get IE8 on some other machine (may be with Win XP) and try.
    I think this way you can figure out where exactly the problem is. Please go thru Document ID 796015.1 on supportweb.
    Good Luck !

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  32. Perfect !! works for me now. thanks a ton!

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  33. THANKS FOR THE HELP -- (KVGRAO@YAHOO.COM)

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  34. Hi..Sir,
    This is Raju.Dava. Sir I have one problem when I given User/password, the Web portal Msg is "Your version of the Siebel High Interactivity Framework for IE, required for use of this Siebel application, may not be current. In order to download a current version of the Siebel High Interactivity Framework, please ensure that your browser security settings are correct and then log in to the application again. Consult your system administrator for details about the Siebel High Interactivity Framework and correct browser settings." please telme what can i do.
    my E-mail:rajudava18@gmail.com
    Thank'Q' sir.

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  35. Hi Raju, the solution I have explained in this post only that after you enter the password and hit enter, keep pressing the ctrl key on the keyboard.

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  36. Thanks buddy......... It really worked.

    Yogendra

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  37. Thank you very very much..............

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  38. hey..i was able to install SHIF with ur trick but immediately after the browser closes stating an error. pls help quick. my ie version i7 n Java Version 1.6.0_16.

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  39. HI I tried evrythin u sugested still not working I'm using vista

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  40. It is very great use full .

    Atlast I found this mantra.

    It is used only xp.
    Goood Thank you

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  41. Thanks a lot!! It was really helpfull....

    Jus wanted add, it worked for me on Vista with IE8 as well..

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  42. Awesome!! This fix is great!

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  43. You are the Man!!! Thanks.

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  44. Thanks for this! I was going crazy!

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  45. Hi,

    I am installing Siebel with IE8, i am getting a wiered error, a yellow traingle appears on the left side corner of the browser that says, nvaigator.SWE_historykeys_1268*** is null or not an object, what does this error mean? how to resolve this, alternatively i dont see Java in the Advanced tab of Internet Options window, any relation?

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  46. It worked well on XP + IE6 combination, but the browser is crashing if we try to launch on Windows 7 + IE8 combination.

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  47. Worked for me on IE6 - Thin Client. Thanks.

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  48. At last I found a way to correct this issue!

    many thanks

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  49. We are testing Siebel 7.8.2.14 (after applying IE 8 QF) with winXP & IE8. Getting similar errors on IE crashes and donwload issues on Siebel HI client.
    How did you correct the issue? Any help is appreciated.

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  50. Wow!!!!!!!!!!!!!! Thanks a lot... :)

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  51. thank you very very much.. you just saved my day

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  52. This did not work for IE8 Running on Windows7. SHIF is loaded but still crashes. Here is what is strange: SHIF is loaded, but when starting Siebel, the yellow warning ribbon under the address bar will still ask if I want to load the SHIF. However, as soon as this bar appears, IE crashes. I know that the SHIF is loaded, and I have enabled it for all sites. Very strange. I have seen this on 2 Windows7 machines.

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  53. Thank you to the original poster! This saved me

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  54. If you would put Siebel in your trusted sites, and then set the trusted site security zone to default, you would not have to hold down ctrl. This "fix" is a workaround for a known Siebel active-X installation that occurs when you initially access it.

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  55. Its really working... Thank you.

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  56. Thank you so much...I wasted almost an hours time before I came across this blog...
    This workaround is just amazing...Too good...So simple yet so effective...

    -Paresh Deshmukh

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  57. Thanks a lot, man!!!! You really help me a lot. I'm trying it two weeks before, I was going to crazy.

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  58. if any fixed in previous comments with this combination ..
    Siebel 8.0.0.9 + Win 7 + IE8
    Siebel HI dlls are available in download prog files. but IE8 crashes every time I load Siebel after that..
    Please let me know if any fixed a similar situation.
    Thanks

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  59. Thank !!!!!

    Awesome fix !!!!!!!!!!!!!!!!!!!!!

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  60. Thanks !!!!!!!!!!!!!!!!!!

    Its just awesome...................

    You rock!!!

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  61. Great Post..!! Hats off..!!

    Thanks a lot..

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  62. Oh you have just saved me countless of hours trying to find an administrator within our company. In fact, I had logged a ticket 5 days ago and still no one had helped me.

    Found your post and solved it myself, took 5 minutes. Thank you!!!!

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  63. anyone pls help me~!

    i've tried countless time but it still the same. everytime to click submit, it popped up me the 'Internet Explorer has stopped woking'

    i tried on both IE 8 and IE 7

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  64. Thanks alot this really worked

    Nalin

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  65. Thanks a lot..we need you to live longer and help the world

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  66. Hi GG,
    I tried to install siebel in my IE8. my system has windows XP. I tried pressing "Ctrl" after logging in. the application is getting opened and then explorer is getting crashed. please suggest any ideas.

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  67. Hi GG,
    I tried to install siebel in my IE8 in windows 7. I tried pressing "Ctrl" after logging in. the application is not getting opened. please suggest any ideas

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  68. HI GG,
    I changed my tools>intenet options as given in siebel.ittoolbox.. but now i'm getting appcrash iexplore.exe error.. how to fix it..

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  69. THATS GREAT... THANKS A LOT. I WAS ABOUT TO CLOSE IT DUE TO FRUSTRATION BUT THANKS TO YOU...

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  70. Thanks, it worked fine and saved me a lot of hassle. FBL

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  71. thank you ***so*** much. i was about to go homicidal!

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  72. Hi,

    I am trying to access siebel using IE6 on Win XP SP3. I get same errror as in GG's original post above.

    Initially, I enter user id & password then click login.

    I then get a popup that says Launching Siebel,
    then another popup prompting "Do you want to install this software" Name : Siebel Option Pack for IE.

    When I click on "Install:, the popup then disappears and I get the error message -

    Your version of the Siebel High Interactivity Framework for IE, required for use of this Siebel application, may not be current. In order to download a current version of the Siebel High Interactivity Framework, please ensure that your browser security settings are correct and then log in to the application again. Consult your system administrator for details about the Siebel High Interactivity Framework and correct browser settings.

    When I click OK, it returns me back to Siebel logon screen.

    Can GG/some one please advise what needs to be done for this software install to go through. Thanks :)
    Vijay.

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  73. great post, and interesting discussion.
    I am wondering if anybody found a workaround of the Win 7 and IE8 crashing issue.
    I am also wondering if anybody found a solution of installing the HIC with standard user rights.

    Thanks!

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  74. we also had the issue with IE8 crashing on Windows 7 when trying to install the Siebel 7.7.2.12.
    After putting the Intranet address of the Siebel Server in the IE trusted locations it worked. However we had to trust more or less the whole Intranet:
    http://siebel.intranet.com did not solve the issue.
    http://*.intranet.com as a trusted site fixed the issue.

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    Replies
    1. Thank You, Your method really worked like magic as said earlier and my IE stopped crashing.. Thank God I can work frm home now :)

      Delete
  75. Thank you so much! I have been so frustrated with it but your method worked like magic!

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  76. Thank you so much! its greate work

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  77. Holy crap, that actually did the trick. Genius...

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  78. Anybody tried Siebel8.X with IE 8 on windows xp
    do we have any issues please let me know.

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  79. hi Gaurav, recently I installaled siebel in windows 7 with and siebel v8.0. it got installed and looking fine. but when i tried to open web client i got error siebel framework.yeah i installed changed settings nothing worked, pressing ctrl key continuouly. nothing is helped me.. my suggestion is update the patch 8.0.8 then it will work without issues. may be this will help for all the readers. .bye.

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  80. I forgot to tell you, I tried with
    windows 7 64bit
    and internet explorer 8
    the above trick is not worked for me. fine. i installed 8.0.8 patch then siebel frame work installed without issues. its workng fine.

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  81. Thanks for the post!!! It helped me. i appreciate it.

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  82. I work with Siebel CRM v.8, I had this same problem and after Lowering the IE SECURITY SETTINGS to absolute minimum by custom settings, the Siebel app started normally. This is weird since it used to work OK with previous "medium level" security settings.

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  83. TQ for d info...it helped me to get online with the Siebel Network! ;)

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  84. THANKS BUDDY ITS VERY COOL SOLUTION, THANKS TO BE CONTINUED

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  85. I struck with following error!
    'Sysfader.exe: IExplore.exe' Application error

    Browser: IE8
    Siebel Version: 7.8
    Operating System: Win XP SP2

    Any help is most appreciated!

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  86. This "Ctrl" trick allowed me to get into CAS on a Mac. I am using VMWare Fusion 3 to run Windows 7 64 bit with IE 8. I did need to make sure the JAVA version was updated to avoid the crashing issue others have reported with IE.

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  87. Hi my name is Eugenia,
    I have Siebel 8.0 and service. I tried to enter the ctrl key trick to no avail. I use Windows 7. Can you help me?

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  88. I'm running it on W2K8 R2 x64 bit....

    pressing "CTRL" button helped me get past that annoying screen about the active "X".

    Shortly aftwards then the communication toolbar had an issue installing.

    And then "BOOOM" it hit me, I never installed Java on this machine.

    So, my resolution was a combined effort between both "CTRL" button and "Java" install.

    thanks

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  89. So I finally got my Siebel 8 to work on my Windows 7/IE8 via VPN to work after many many times of watching my browser crash. I did the CTRL trick first, then enable all the Active X in the Internet Options, downloaded the latest Java AND rebooted my laptop. No dice. Then I finally added the URL as a Trusted Site and that seemed to do the trick. Hope everyone got through it like me.

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  90. Thanks. It is a very good article...

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  91. Why is risk and uncertainty framework much more relevant to the current and existing economic issues?

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  92. Thank you, this was really helpful.

    Thanks.

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  93. thanks very helpful

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  94. Does Siebel 8 work on IE8 with the search toolbar that now appears to be hard coded on the address bar of IE 8?

    In IE6 we were asked to remove the search toolbar as it used to cause performance issues and stop MVGs from openeing up, but was wondering if this has been fixed as IE 8 has now this search toolbar that appears automatically and that it's not easy to get rid of.

    thanks for reading this!

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  95. Thank you for the tip !

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  96. man, thanks a lot from Russia

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  97. http://*.intranet.com as a trusted site fixed the ie8 crash issue in Win 7. Thank you anonymous poster from Sept 23rd.

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  98. Hi,
    I am running Siebel 8.1.1 Sample (in XP2 compatiable mode) with IE 7.0.6001.18000, Cipher strength: 256 bit in Windows Vista (Enterprise Edition, Service Pack 1). I have two machines with identical browser settings and having administrator priviledges in both. In one of them, Siebel is running fine and downloaded Siebel HI framework successfully. In other machine, when ever I am trying to log in, it comes up with the same pop up message

    "Your version of the Siebel High Interactivity Framework for IE, required for use of this Siebel application,

    may not be current. In order to download a current version of the Siebel High Interactivity Framework, please ensure that your browser security settings are correct and then log in to the application again. Consult your system administrator for details about the Siebel High Interactivity Framework and correct browser settings."

    When I click OK, it closes the IE.

    For your reference, I have added the URL to trusted site of both the machines. In the 1st machine the siebel page is showing as "Trusted Zone". In the second machine, during loading of siebel it is showing as "Unknown Zone" and after that the error pop up is appearing. Host files for both the machines are identical.

    I am confused over the whole thing and having no clue why this is happening. Both the machines are responding ok with any other external activeX contol. Also pressing control during siebel loading does not help.

    Please let me know a solution for it.

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  99. Run IE8 in compatibility mode and it should be ok.. (mostly)

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  100. To all those who report that IE8 still crashes after installing the HI client, you need to add your local machine to the trusted sites in your Local Intranet zone in IE8. This is under the "Security" tab. I also added "http://localhost" just to be sure.

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  101. Hi - am having a wierd issue that has only just started happening. I have Siebel 8 web client, and sample db installed on my laptop - was working fine last week, but lately when I launch the client the "Launching" popup no longer displays, and i just get a IE error: "Internet Explorer cannot display the webpage". I have IE8.

    Any ideas?
    Many thanks

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  102. Please let me know how can I work with AICTE web portal having a machine with Windows 7 and IE 8. It is not allowing me to instal Siebel 8. To my opinion teh security settings I ahve done are right

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  103. If the browser is getting crashed even after installing the SHIF...add the url to the trusted site list..it worked for me..thanks to all..

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  104. yes..this works

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  105. I attempted the colution and the program was installed, however IE stops working as the application begins to load. Any suggestions?

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  106. Just checked. It works on IE8 as well. Thanks for the post

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  107. i have the same problem like kristin... pls help...

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  108. Please try this:

    In Internet Explorer -> Internet Tools -> Security -> Trusted Sites -> Sites.

    "Add this website to the zone" should have the website name. Click on "Add"

    and make sure "Require server verification (https:) for all sites in this zone" is NOT Checked.

    --Gaurav

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  109. OMG you just saved me!!!

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  110. Hi Gaurav can u send your contact number and email id and i will contact you soon

    thank you bye take care

    regards
    kumar

    ilovesiebel@aol.in

    ReplyDelete
  111. This gets a big fat WTF. But it worked!

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  112. You are awesome!!! This works perfectly!

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  113. Ramesh T.N
    wow... Great! its works perfectly! Thanks a lot...

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  114. Does anyone have a written procedure on how to install siebel crm on a windows pc? I need to put up the server also. you can send it to: mikeleibo@yahoo.com

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  115. thanks for the tip :)

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  116. Hi I would like to uninstall Siebel7.8 from my system(XP professional with service pack 3)how can remove completely. Awaiting from you ASAP.

    Thanks

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  117. Hi
    I had a slightly different issue because of which Siebel Hi Interactive Client Framework was not installing. Siebel 8.x was installed as a 32 bit application on Windows 7 which is a 64 bit OS.
    I was able to launch Dedicated Web Client with Siebel High Interactivity Framework getting installed seperately as a standalone but when trying to invoke thru Tools->Debug it was giving me the same error as in this post. The reason was in the Tools->View->Options->Debug —> browser selection I had seleted the Internet Explorer icon under Program Files whereas I should actually have selected IE Explorer icon under Program Files(x86) folder.
    Choosing the IE Explorer under the right folder solved the issue.
    Hope this helps other folks.
    .

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  118. OMGGGGGG THANKSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!

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  119. Genius!!!! This has been a problem for months! Thank you very much.

    ReplyDelete
  120. Thanks...you are a genius! tried everything to make Siebel7 client worked for Windows9/IE9 with current security and update patches (Jan 2, 2012). Your solution worked so flawlessly, and your reasoning for the ctrl key is clear logic! Why those Siebel expert never thought/tried this? Save a lot of time! Thanks again!

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  121. Thanks...genius! The best solution for Windows7/IE9!

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  122. Thank you so much...

    I spent a hour plus messing with IE settings.

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  123. Good thanks for the Tip it worked

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  124. it works finally .
    thank u nice man for ur article

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  125. Genial!! Fue mucho mas facil de lo que pensaba.
    Gracias mil :)

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  126. I was trying for a long while finally it worked .... Thanks a lot!

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  127. Hi i have installed Siebel Sample in my Windows 7,i have IE9 as well as Google chrome ,when i am trying to login my web client google chrome is byfault accessing the Siebel client saying "Your version of the Siebel High Interactivity Framework for IE, required for use of this Siebel application, may not be current. In order to download a current version of the Siebel High Interactivity Framework, please ensure that your browser security settings are correct and then log in to the application again. Consult your system administrator for details about the Siebel High Interactivity Framework and correct browser settings”


    And the gooogle chrome is getting crashed ,i dont why it is taking google chrome as default browser for Siebel web client and why i am not able to access in IE9.After i will be able to acess in IE9 then only i can download Active X control.
    Please help me out.

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  128. Thanks for that hint, it works!

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  129. Hi, I have installed the required SHIF. The Siebel screen open succesfully...However, while navigating the pages in Siebel screen,the page stops responding.The cursor keeps on waiting and revolving. I am novice to Siebel. Kindly help !!

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  130. Hey Guys,

    This was really helpful topic. i just did some research and found that pressing teh Ctrl kep, its a shortcut to disable popup blocker as long as you are holding it in a web browser.

    http://support.microsoft.com/kb/843016

    So, this was the trick :).

    In our project as well, we had a scenario where users get those error messages and they were not able to get past the error messages. We figured(with Support web info) that there are specific settings in IE which blocks the SHIF to be downloaded and installed on a system (esp on Windows 7). After making those changes, we were able to login without any issues.

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  131. @Bijay: Open IE, Go to Tools>Internet Options>Programs and Click on "Make Default" to make IE default browser. Currently SHIF does not work on other explorers, per my knowledge.

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  132. Worked for me! Closing several incident tickets now! :)

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  133. Give me solution for Siebel Workshop 8.1 my OS is windows 7 basic 64bit and I.E 9 with servicepack 2 i have done all the settings for siebel to run but i got the message of Your version of the Siebel High Interactivity Framework for IE, required for use of this Siebel application, may not be current. In order to download a current version of the Siebel High Interactivity Framework, please ensure that your browser security settings are correct and then log in to the application again. Consult your system administrator for details about the Siebel High Interactivity Framework and correct browser settings”

    please any one can give the solution for this to run the application

    ReplyDelete
    Replies
    1. Source: http://www.mroshaw.co.uk/OllerenshawIT/index.php/2011/06/597/

      Running Siebel Web Client

      The Web Client – would you Adam and Eve it – doesn’t really support Windows 7. At least, you’ll have trouble with IE8 and I’d suggest putting off installing IE9 for now (and ever):

      Edit the Web Client .cfg file for the application you’re working with and edit as follows:

      EnableFQDN = FALSE
      In Internet Settings, add ‘http://localhost’ as an ‘Intranet’ site. Make sure the security settings for this zone let you do pretty much whatever with Active X controls – this lets the HIFO get in there. Refer to Article ID 1066053.1 on My Oracle Support
      If you’re using 64-bit Windows, add the following to your Web Client shortcut (or in the Debug properties in Tools). This ensures that the 32-bit version of IE is in use:

      /d Local /b “C:\Program Files (x86)\Internet Explorer\iexplore.exe”
      Finally, if you need to amend ODBC settings on 64-bit Windows, don’t forget to use the 32-bit ODBC administrator. The 32-bit Siebel executable will look here, not what you see in the 64-bit ODBC settings:

      C:\Windows\SysWoW64\odbcad32.exe

      Delete
  134. your post is very helpful

    keep it up....

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  135. THANK YOU SO MUCH....

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  136. this is awesome, it works!

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  137. This works good to get connected to Dedicated Client -- Thanks

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  138. The mantra worked on my win7-IE9 many thanks!

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  139. thanks a lot mann... you saved me... :) :) :)

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  140. THANK YOU VERY MUCH BROTHER.IT WORKED PERFECTLY.THANK YOU

    ReplyDelete
  141. Hi Can some one tell how to execute Siebel Smart Script in Mozilla or Chrome .
    Currently we have installed Siebel Open UI but Siebel Smart Script is not working in Mozilla or Chrome.

    Please suggest the necessary steps to for Mozilla or Chrome to support Siebel Smart script.

    Regards,
    Dhirendra Ojha

    ReplyDelete
  142. THANX A TONS IT FINALLY WORKED FOR ME

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  143. It is working for me too. Thank you!

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  144. Hi,
    Thank you so much!!!
    Working Fine with Windows XP Sp3 32bit + Internet Explorer 8 32bit and Siebel 8.1
    Great input :D

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  145. Thanks dude. That fixed my problem. One minor point though, I am running 64 bit Windows and defaulted to 64 bit IE, but this trick doesn't work for me. Instead I used the 32 bit version and it worked fine.

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  146. Thanks a lot.....

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  147. Thanks sir This solution work hands of you

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  148. How to Basic pack Change on sibel please help me

    Gaurav

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  149. when open the multipple tab for siebel application,It is getting hangs.What is the exact issue.

    System Configuration:- Cor2 Dul 2.93 GhZ,Windows7,2Gb RAM

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  150. Excellent Article, very well simplified. I faced similar problem today, your article solved it. Thanks.

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  151. Awesome! This article make me more handsome in Siebel Girls gang :D

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  152. Thank You So Much. It Works............................... THank UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU

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  153. thank u so much...

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  154. It is Not working.. Facing the same issue.. plz help me.

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  155. I am glad to find your impressive way of writing the post. Now it becomes easy for me to understand and implement the concept. Thanks for sharing the post.
    gagan enterprises

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  156. Thanks a ton.... It really works. :)

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  157. MANY THANKS! I was on a call with tech support for at least an hour and they still could not figure it out.

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  158. Very good! Worked perfect

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  159. if IE8 is getting crashed and unable to change internet options just use other browser and get into internet options and change security settings to log / click on custom and allow all active X drivers so that interactive prompt won't come and higher interactive files will get installed automatically.

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  160. If using IE8, make sure that you are opening IE in 32 bit mode. 64 bit mode did not work for me.

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  161. you are the man...you save my live.. thanks a bunch..

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  162. If IE 8.0 being used, make sure your thick client's short cut has the following parameters as Target.
    C:\Siebel\8.1\Client_1\BIN\siebel.exe /c C:\Siebel\8.1\Client_1\bin\enu\ucm.cfg /b "C:\Program Files (x86)\Internet Explorer\iexplore.exe". Good Luck!

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  163. Hi It's not working in IE8, i am getting the error as Internet Explorer cannot display the webpage and it crashes the IE. Could you please some resolution for this. Thanks

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    Replies
    1. Try adding the URL to the trusted sites.

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  164. This is working like a butter to me ....thanks buddy. Stay blessed :)

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  165. Muito obrigado, cara. Você me ajudou muito!!!

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  166. Hi It's not working in IE10, i am getting the error as Internet Explorer cannot display the webpage and it crashes the IE. Could you please some resolution for this. Thank

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  167. Dear/sir
    Actually I'm not good expart about computer
    Internet,
    I'm face ing seibel high interactivity forum work
    when I try to browsing then showing this message,
    "Your version of the Siebel High Interactivity Framework for IE, required for use of this Siebel application, may not be current. In order to download a current version of the Siebel High Interactivity Framework, please ensure that your browser security settings are correct and then log in to the application again. Consult your system administrator for details about the Siebel High Interactivity Framework and correct browser settings"

    Please let me know how I change my internet explore setting

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