Friday, March 13, 2009

How to get an Siebel Object Manager Log for Dedicated Client or Tools?

Keeping a track of what we are doing help us in debugging in any kind of issue, if we get one.

Every action we do in Siebel can be tracked via log file that gets generated by the system and contains details of each step that we have performed on the UI. Also sometimes when we open any SR with Siebel support web for some issue, it always asked to provide the Siebel object manager log, so that Siebel Expert Services can look into the log file and figure out what was happening in the background.

Here are simple steps to get the Siebel Object Manager Log generated in the local machine, when we are connected to dedicated client.

1. Right Click on "My Computer" and select Properties.
2. Select the Advanced tab and open the Environmental Variables window.
3. Under User Variables section, create two Environmental Variables as per following :
a) Variable = SIEBEL_LOG_DIR, Value = C:\LOG
b) Variable = SIEBEL_LOG_EVENTS, Value = ALL
4. Click on Ok
5. Create a Folder with name "LOG" in "C" drive. This is the folder, where all the logs gets generated.
6. Done.

Just restart the Siebel Dedicated client and you will see a "Siebel.log" gets created under C:\LOG folder, which will give you all the details what is happening in the background.

So Siebel is smart enough to keep an eye what you are doing and we can just refer the log file in case anything goes wrong.



  1. Hai Gaurav. I Think that You will give good advice for siebel learners . the thing is that we dont have any scenerio for the mvg creation . please go with good example and explain us briefly . anyway thanks advance .

  2. How can we generate log file for Object Manager ( to be specific Log file of Marketing Object Manager)