Wednesday, May 11, 2016

Siebel Application Usage Pattern Tracking

Siebel CRM Innovation Pack 2015 onwards, Application usage tracking becomes very easy as it is available OOTB and administrators can setup this in the application to get the details like "who", "when" and "how many times" access any UI/feature in the Siebel application. The best part is, it is so much configurable that administrator can decide what all events need to be captured and analyzed.

This video would be very helpful for Siebel administrator to know how to setup the tracking for Siebel Application Usage and use it for analysis.

1 comment:

  1. There is a inbuilt Siebel module called SARM that can be used to do this.
    Check the post here