How to perform "Apply Promotion" on Order?

If you are an expert in Siebel Order Management area, you would know that the OOTB workflow "ISS Promotion WS - ApplyProductPromotion" comes very handy for the scenario where we want to apply a Promotion on an existing Quote. Meaning this workflow accepts two input process properties, and System will gives you a complete quote hierarchy with the whole Promotion structure expanded in the Quote line items.

1) ProdPromId        : RowId of the Promotion record

2) SiebelMessage   : Quote hierarchy of IO: PDS Quote

But, there is no OOTB way available to perform the same operation on Order (in one step) as we can do over Quote.

Here below are the simple steps you can include in a wrapper workflow to make this happen. The best part is this complete solution uses OOTB workflows only.

·        Create a dummy Quote in a workflow Siebel Operation step. Get the RowId of the new Quote.

Output : QuoteId

·        Create SiebelMessage of Quote using EAI Siebel Adapter.

Input:

PrimaryRowId	Process Property	QuoteId
OutputIntObjectName	Literal	PDS Quote

                                               

Output:

SiebelMessage

Output Argument

SiebelMessage

·        Invoke WF: "ISS Promotion WS – ApplyProductPromotion", by passing the RowId of Promotion record and SiebelMessage.

Input:

ProdPromId	Process Property	<Promotion Row Id>
SiebelMessage	Process Property	SiebelMessage

Output:

SiebelMessage

Output Argument

SiebelMessage

·        Invoke WF: "SIS OM Quote To Order Workflow PMT Version". This will just convert the Quote into Order.

Input:

Object Id

Process Property

QuoteId

Output:

OrderId

Output Argument

OrderHeaderId

·        Invoke WF: "SISOMBillingSubmitOrderWebService", to submit the Order to downstream system.

Input:

Fulfillment Mode	Literal	Deliver
Object Id	Process Property	OrderId
Order Number	Process Property	<Order Number>
Order Revision Number	Process Property	<Revision Number>
PageSize	Literal	1