Issue navigating to Admin Server Management view??

I do like working on dedicated client most of the time, as it helps me getting the SQL spool and the log file, for the dedicated session I am using, very easily in the local drive.

Something strange I observed today when I got the User Id / Password error for the Siebel session while I was trying navigating to "Administration - Server Management" view.

So, here is the sequence of things I observed:

1. I tried navigating to Administration - Server Management View.

2. Recieved an error saying :

3. I clicked on Ok, and found that system is asking for the User Name and Password for connecting to the Gateway.

4. Thought of putting my login name/password, but didn't work.

5. And Siebel client was giving error saying :

An error has occurred creating business component 'Server Component' used by business object 'Server Admin'. Please ask your systems administrator to check your application configuration.(SBL-DAT-00222)

These were the complete set of events happened in my dedicated session and I was not able to navigate to Server Management views. I even tried navigating to the Server Configuration screen but that also didn't work.

Since system was trying accessing the gateway information and it received an error, there is something messed up with the dedicated client cfg file due to which I am not able to qualify for the gateway server information access. To confirm whether CFG is having the correct values or not, just open the CFG and look for : "[GatewayDataSrc]" section. Here below are the parameters for which we need to confirm the values :

[GatewayDataSrc]
ConnectString = <_siebelserver>:<_port>
PrimaryEnterprise = <_enterprise>
DLL = libsscda10.so

Now the question is, from where we need to confirm these values?

To give you the information, "siebns.dat" is the file located at "/siebel/gatewaysrvr/sys" directory which keep all the informatiom regarding the Gateway Server, Siebel Servers, Enterprise Server, Components running on each server with all the parameter details etc.

So, just get this file from the mentioned location and search for the below mentioned strings to check out the value for each parameter:

1. ConnectString :

a) In siebns.dat file search for "GatewayDataSrc/parameters/DSConnectString".

b) Under this section, look for the parameter : "Value" and this is the value for the "ConnectString" parameter in client cfg. (Please note this is the format : <_siebsrvrname>:<_port>)

2. PrimaryEnterprise :

a) In siebns.dat file search for string "GatewayDataSrc/parameters/DSPrimaryEnterprise".

b) Under this section, look for the parameter : "Value" and this is the value for the
"PrimaryEnterprise" parameter in client cfg.

3. DLL :

a) In siebns.dat file search for string "GatewayDataSrc/parameters/DSDLLName".

b) Under this section, look for the parameter : "Value" and this is the value for the "DLL" parameter in client cfg.

After setting all the correct values in the Client's cfg file, just restarted the dedicated session again, it worked fine. Today I know the importance of siebns.dat file, really very useful.

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