Siebel Mantra

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33 comments:

  1. How to make Goals BC Read only based on Campaign status

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  2. Hi Anonymous,

    Please refer to the post:

    http://siebelmantra.blogspot.com/2009/04/bc-read-only-field-vs-parent-read-only.html

    Cheers
    Gaurav

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    Replies
    1. HI Experts,

      Can anyone please clarify below quires

      1)Real time Inbound Web Service records limitations

      For example: for every five minutes i am getting 5000 records from external systems. in this case can we go for real time or batch integration?

      Web Service is capable to process these many records

      Thanks in advance

      Regards

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    2. Hi Syed,

      1. Recommendation would be to go for EIM (if possible), if data volume is such huge.
      2. Else if possible, have the external system place a file to the file system and you can design a workflow to process all the records from it.

      Note: WS can process such number but you need to very careful about the integration strategy. Session management is the preferred one for large number of records.

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  3. Hi Gaurav,
    I am a BA working on implementation of Assignment Manager. My query is that can an Activity created against a Service Request be automatically created?
    It means if I create a Service Request and submit it. The system will auto assign it based on position I also want to create an Auto-Activity against it and it should also be assigned to User based on position. Is it possible?

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  4. Hi Nilay,

    Yes, this is very much possible. Create a AM ruleset for the Activity as per your requirement. On the click of Submit button on the Service Request, invoke a workflow to create an activity record and in the next step of the same workflow, you can create a job for "Batch Assignment" and pass the where clause as "where row_id = ''"

    --GG

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  5. Hi Gaurav,

    I am working in Siebel Product Management, would like to know how to upgrade or downgrade a product. I understand the basic concepts of Siebel Product configuration and management. I am not fully knowledgeable on Siebel Asset based ordering (ABO). Can you please be able to point me to some training material or provide a post with an example on how to configure the functionality?

    Thanks in advance for your help.

    Anantha

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  6. Hi Globalstar,

    You can start following the below link, you will get everything you are looking for:

    http://docs.oracle.com/cd/B40099_02/books/OrdMgt/OrdMgtQuote-Order-Details29.html

    Cheers
    Gaurav

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  7. Hi Gaurav,

    Thanks for your reply, actually my question was not related to CTI but it was regarding a patch upgrade in siebel.Currently siebel version which we are using is 8.0.0.5 and we want to upgrade it to 8.0.0.12 , just wanted to know what all we need to know and how to proceed as i didn't get much inputs from net on this.Thanks

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  8. Hi Navneet,

    You won't find the upgrade info on net, you need to look into support.oracle.com

    --GG

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  9. I have got a requirement where i need to show only distinct records in the applet. For example if there are two same records shown in the applet i need to remove one record and show only distinct records. Based on Two fileds in the BC eg: Contact FN & LN. How can we do through Script

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  10. Hi Sen,

    If requirement is just to display the unique records, then you can make use of "Distinct" property at the Business Component level. Just make this property to TRUE and whatever fields are displayed on the UI will be display Uniquely.

    Cheers
    Gaurav

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  11. Hi Guarav,

    I'm working as production support Engineer, recently I've got an issue regarding Order Acknowledgement which is sent to a wrong customer. At the order level, it is showing a person who is no way related to the account. At the order-contact level, there is only one person in the list and he has the primary flag. But order is not sent to this person. What could be the reason? Please help..

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  12. Hi Pravin,

    Note sure but I can only suggest you need to look into the process for sending the notification for Order Acknowledgement. Debug the process step by step you might get something.

    --GG

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  13. Hi Gaurav,

    Any updates and postings on Siebel Open UI.

    -PV

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  14. Hi Anonymous,

    Siebel Open UI is available now, I would advice to follow the below URL:

    https://blogs.oracle.com/SiebelOpenUI/

    For Installation:
    http://www.mroshaw.co.uk/OllerenshawIT/index.php/2012/12/siebel-8-1-1-9-open-ui/


    --GG

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  15. Can anyone explain to me what the EAI Sync Date indicates in Line ITems against within a Completed Siebel ORder?

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  16. Hi,
    I need to add values to X_PROFIT_CENTER field in the S_OPTY table and I do not know from where this values added... I do not have any view (in front-end) that has this field to fill it (I talk about Siebel 7.5 in sql server 2000).
    Thanks

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    Replies
    1. Hi nonlinearly,

      As this column starts with X_, it is a customized column. You need to expose it on UI to populate the value.

      --GG

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  17. Hi Gaurav,

    I am now working on a implementation of DMS handling Sales and Spare Parts module.
    Under Spare Parts, I have a requirement to introduce a bar code reading functionality for Part# reading. I am not sure how to go about this as I have searched the entire internet but my effort went in vain.
    My requirement is simple. I want to read the Part# while inwarding the parts and while selling it. Can it be without customization? I know its default functionality provided by siebel. What changes do I require to implement the same so that I can read the product by just flashing the bar code on bar code reader.

    Waiting for your reply.

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    Replies
    1. Hi Nilay,
      I don't have much idea on it, but if you google "Siebel Bar Code", you will get so many links that might help you. All the best!

      Cheers
      Gaurav

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  18. been having problems with clicking the back button on the Siebel Web Client. Nothing happens when i click it. working on IE8. Any help?

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  19. Hi Gaurav,

    I wanted to check if we can embed HTML formatting in the applet browser script.
    We have a business requirement where the system should show the special instructions(BC field), if there is one added on a customer record.
    We have added an applet browserscript, to show the instructions using confirm() function.

    Now, we have a requirement to highlight this message in red(message text to be formatted in Red font color) so that the end users wont miss reading it.

    Wondering if this can be achieved.

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  20. Hi,

    Can anyone help me on how to set more than one value in the dynamic picklist?

    I tried with by

    SetFieldValue("HSI", "ATM");
    SetFieldValue("HSI", "Ethernet");

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    Replies
    1. Hi Venkatesan,

      It seems your question is not correct. Picklist is used to populate "single valued field", so if you do setfield value twice, that means you are overwriting the "HSI" field with value Ethernet in your example.

      Cheers
      Gaurav

      Delete
  21. Hi, I'm new to Siebel and just facing a problem about Siebel SmartScript

    I try to raise a "Popup Message" when user push "Finish" button,
    Popup Message works, but SmartScript didn't save its data to the record
    any help?

    Here's my e-script:
    function Script_Finish ()
    {
    try {
    Finish;
    TheApplication().RaiseErrorText("Data was saved");
    return (ContinueOperation);
    }
    catch (e) {
    throw e;
    }
    }

    thanks for ur help ... :)

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  22. Hi Gaurav,

    We have created a Seibel universal connector for SDQ(Seibel Data quality) version of Seibel. Its a c++ application dll that is integerated in seibel which calls the third party webservice. Now we want to do the same for Non SDQ (where Seibel data quality module is not present). Is there a standard way where i can reuse the same c++ dll to connect the third party web service or any other standard/Clean way which requires least customization in my seibel CRM.

    Waiting for your reply.

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  23. Can any one say how the future for siebel is going to be in 2014??

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  24. Hi,
    Could you please send me steps to implement anonymous webservice.

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    Replies
    1. Hi Anonymous, you can refer the below article on support web:

      How to create a totally anonymous web service in Siebel? (Doc ID 601681.1)

      Cheers
      Gaurav

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